SHIPPING POLICY

Last updated: July 2026

We aim to process and deliver your order as quickly as possible. This Shipping Policy explains our estimated processing times, delivery times, tracking and what to do if an order is delayed or missing.

Order Processing

Orders are normally processed within 1–2 business days, excluding weekends and public holidays.

Once your order has been placed, you will receive an order confirmation by email. You will receive a separate shipping confirmation with tracking details once your order has been dispatched.

During periods of high demand, product launches, promotions or public holidays, processing may take slightly longer.

Estimated Delivery Times

Our estimated standard delivery time is:

Standard Shipping: 4–9 business days after dispatch

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier availability, customs processing, local postal services and circumstances outside our reasonable control.

Any available shipping options, costs and estimated delivery times will be displayed at checkout before you complete your purchase.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your delivery address and selected shipping method.

Where free shipping is offered, any applicable minimum order value or promotional conditions will be clearly stated before checkout.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number by email.

Please allow up to 24–48 hours for the carrier to scan the parcel and update the tracking information.

Tracking information may occasionally update slowly while the parcel is in transit, particularly during weekends, public holidays or international customs processing.